Read how to begin when thinking to adopt cloud technology.
The cloud market is thriving and the field of the industry is filled with competitors from giant firms like Amazon Web Services, Microsoft Azure, and Google Cloud Platform to smaller and niche players. Selecting a cloud provider that is suitable for your business can be confusing with so many options and apart from that the other concerning questions popping in your head related to the technology and risks that it includes would add more difficulty in making a choice. Let’s read how to begin when thinking to adopt cloud technology.
Of course, if you are reading this you either thinking to adopt the technology or you are already struggling to make a choice or maybe you are just interested in the cloud. There are so many benefits a good cloud service provider can give to your business if you don’t know, click here but mind it “only good cloud service providers” if not, then a mere cloud service provider will become a pain in your neck. So, it’s wiser to consider all the factors carefully because moving to the cloud is a big decision.
1. Shortlist Cloud service providers with your checklist of requirements.
Know what your business needs are. Every business has a unique set of requirements, clarify those specific needs of your business and make a checklist considering your least expectation from a cloud provider. When looking for cloud services only compare cloud service providers with your checklist of requirements and not with other cloud providers and their services.
2. Certifications and standards followed by cloud service providers.
There are multiple regulations, certifications, and standards recognized by many organizations and industries for data safety, which demonstrate the best security practices for many industries including health and finance but not every data require the same level of security, it depends on how sensitive information is contained in data. Therefore, different industries have different standards and regulations for data protection. It is reliable if your cloud service provider complies with your industry accepted regulations. Ask if they validate compliance with the third-party audit.
3. Technologies and Services offered by the providers
Cut short your list to only those providers who are using infrastructure, platform and technologies suitable for your current business workload. Be aware of the latest technologies in the market such as easy deployment and management, standard interfaces, event management, change management, up gradation technologies are offered by potential service providers. Shortlist those with the most advanced technologies as it can improve your business productivity, work efficiency and give a competitive edge to your business. Ask for additional services like planning cloud strategy and protection plans fit your needs and migration assistance and support along with service innovation with time.
4. Data Management & Data Governance Policies
Data security strategy a lot depends on the category that it falls according to the sensitivity of the data. Customers should be aware of data privacy regulations and rules for governing private data by cloud providers. The entire data lifecycle from its migration to deletion in the cloud environment demands security, customers should be aware of strategies, practices, and data governing policies exercised by cloud providers against all the threats and risks. Even the level of physical security of the data center and its location should be considered along with local law it is subject to.
5. Reliability with Services Dependencies and Cloud Partnerships
It is necessary to understand the relationship of Cloud providers with their partners and their services dependencies. Sometimes cloud providers use third-party services or multi-vendor approach. Customers should be aware of the cloud provider’s key vendors and their level of accreditation, technical abilities and staff certification to be sure of reliability. The vendors provide précised operational services to enhance work efficiency on the user’s end as well as the cloud provider’s end. Cloud providers can also help you during the time when you may need more resource and technological support by suggesting other cloud services to align with them for multi-cloud approach.
6. Migration Support
Migration support is more than just providing transition support and assistance when customer adopt cloud services and upload his workload on cloud servers. The migration support is a general term for procedure support for entry and exit process for their users. The vendor lock-in problem is real and occurs because of several reasons such as proprietary technologies which may limit your migrating abilities or insufficient service quality or contract constraints. Customer may also need more resources and technical abilities which their providers may not have. Therefore exit plan should be discussed along with other important matters.
7. Business Health and Future Compatibility
Examining cloud providers’ business health and profiles are equally important as examining their technical and operation abilities to ensure that the cloud provider’s business is in a healthy financial state to successfully operate your business data for the long term. Business health also includes the level of experience and performance reviews as well as their market reputation. Know their experience level and performance in the market. Ask them how they are planning to innovate their services during the course of time.
8. Administration Support (Contract and SLAs)
Administration support includes satisfactory terms and conditions mentioned in contracts and service level agreements to leave no space for dispute from any side involved. The contracts differ from deal to deal and it can be unusually different by the customer’s preference to negotiated one according to both parties’ agreement. The components include all the terms and conditions related to service delivery, Business terms, data assurance, and legal protection. After agreeing with all the terms and conditions of the components a contract and agreements are signed.
9. Transparency Support
Customers must have some level of transparency support with cloud services. Transparency support includes performance monitoring and reporting to cloud customers, resource monitoring and configuration management with sufficient control to monitor any change to their system should also be provided. Service status visibility and billing & accounting visibility should be there to let user’s monitor what resource they have been using and how much the service costing them. Security visibility is also provided by some cloud providers as they allow or let them monitor authorized external and internal penetration text against their security system to check vulnerabilities and fix them.